Dine and Dash Incident Disrupts Opening Night of The Welsh House

The Welsh House's opening night in Carmarthen was marred by an unfortunate dine and dash incident, as the restaurant appeals for the offenders to come forward amid rising concerns over hospitality theft.
Dine and Dash Incident Disrupts Opening Night of The Welsh House

Dine and Dash Incident Disrupts Opening Night of The Welsh House

The launch of Carmarthen’s newest dining sensation, The Welsh House, is overshadowed by a troubling incident on its opening night. Newly opened at St Catherine’s Walk, this vibrant restaurant—already a favorite in Cardiff, Swansea, and Neath—was welcoming the community with promises of delicious Welsh cuisine when a couple allegedly committed a dine and dash, leaving a bill of £155.60 unpaid.

Celebrating the arrival of The Welsh House in Carmarthen

The situation took an unfortunate turn when diners celebrated the new eatery, which had previously breathed life back into a location vacant since the departure of Frankie and Benny’s in 2023. Initially met with positive feedback on platforms like Google Reviews and TripAdvisor, the restaurant’s first night was disrupted by the incident, leading to distress among the staff and patrons alike.

The Bill Breakdown

The unforeseen setback involved two diners who indulged in a hearty meal, including:

  • Fillet steaks at over £30 each
  • Cockles and laverbread
  • £25 bottles of Malbec wine
  • Irish whiskey coffees

This extravagant spread pushed their total bill to a significant £155.60, which the diners vacated without settling, leaving management frustrated and perplexed.

The Owners Respond

In light of the incident, The Welsh House has released a CCTV image of the alleged offenders in an effort to recover the costs. A restaurant spokesperson stated, “We opened our doors on Friday, October 25, and we were excited to serve wholesome Welsh dishes to our customers. Unfortunately, on our opening night, a couple dined with us and left without paying their bill.”

They continued, “We have CCTV footage showing the couple at table six. Our intention isn’t to ’name and shame’ anyone; we hope this was simply a misunderstanding. We would greatly appreciate it if they came forward to settle the bill, and we could all move on, focusing on what really matters—delighting our customers and showcasing the best of producers from across Carmarthenshire and Wales.”

Broader Context of Dine and Dash Incidents

This incident isn’t an isolated case; reports of dine and dash occurrences have surged in recent months, stoking concern among restaurant owners. Earlier this year, a couple from Sandfields in Port Talbot faced jail time for similar offenses after they left several expensive establishments without payment. The rise in such cases has drawn attention to an aspect of dining out that many restaurant owners dread.

Surveillance image released by The Welsh House

Dyfed-Powys Police have been notified of the Carmarthen incident, and while their investigation details remain unclear, the restaurant community is on alert and eager for resolutions.

As The Welsh House aims to build a loyal patronage in the heart of Carmarthen, the outreach to identify the couple serves not just as a plea for justice but as a reminder of the strong community ties that food and dining establish. With time, the hope is that the restaurant will regain its momentum, focused on its culinary offerings rather than unfortunate mishaps.

Conclusion

In conclusion, while the opening night of The Welsh House in Carmarthen began with promise, it turned into a challenge that underscores the vulnerability of new businesses in the hospitality sector. As restaurants continue to navigate these complexities, they rely heavily on community support and understanding—values that are central to the dining experience. The Welsh House remains committed to serving exquisite dishes and fostering a delightful atmosphere, determined not to let a couple’s exit diminish their grand vision for the future of Welsh gastronomy.

Showcasing the best of Welsh cuisine at The Welsh House